Support
Need help with ReadLab? This page has our contact details, answers to common questions, and ways to send feedback.
Contact
Get in touch for questions, issues, or feedback about the ReadLab app.
Email: support@readlab.app
Post:
Gymspiratie BV
Platinaweg 25
2544 EZ Den Haag
The Netherlands
Chamber of Commerce (KvK): 90564480
Frequently asked questions
Who is ReadLab for?
ReadLab is built for children aged 6 to 12. Texts and exercises adapt to the child's age and reading level.
How do I set up a profile for my child?
As a parent, you sign in with your Apple account. From there you create a profile for your child inside the app. Access stays under your control and your child doesn't need their own account.
How much does ReadLab cost?
ReadLab isn't available yet. Sign up for the waitlist at readlab.app to be notified as soon as the app launches, including final pricing.
How do you handle my child's data?
We only collect what's needed to track reading progress (nickname, age, results). No ads, no trackers. Read the full privacy policy for details.
How do I delete my child's profile?
You can delete your child's profile at any time from within the app - all associated data is removed in the process. Stuck? Email support@readlab.app.
Feedback and feature requests
We'd love to hear what you think of ReadLab - whether it's a bug, an idea for a new feature, or a general question. Send your message to support@readlab.app.