Support

Get in touch for questions, issues, or feedback about the ReadLab app.

Email: support@readlab.app

Post:
Gymspiratie BV
Platinaweg 25
2544 EZ Den Haag
The Netherlands

Chamber of Commerce (KvK): 90564480

Who is ReadLab for?

ReadLab is built for children aged 6 to 12. Texts and exercises adapt to the child's age and reading level.

How do I set up a profile for my child?

As a parent, you sign in with your Apple account. From there you create a profile for your child inside the app. Access stays under your control and your child doesn't need their own account.

How much does ReadLab cost?

ReadLab works on a subscription: €8.99 per month or €49.99 per year. You always start with a 14-day free trial. You'll see the current prices in the App Store before you commit.

Is there a free version?

No. ReadLab has no free version and no guest mode. You practise with a subscription and start with a 14-day free trial, so you can try the app out first.

How does the free trial work?

You try ReadLab free for 14 days. A payment method on your App Store account is required to start the trial; you pay nothing during the trial. After 14 days it automatically becomes a paid subscription, unless you choose to cancel before it ends.

Can I cancel?

Yes, any time through your App Store account (Settings > your name > Subscriptions). If you cancel before the trial ends, you pay nothing.

How do you handle my child's data?

We only collect what's needed to track reading progress (nickname, age, results). No ads, no trackers. Read the full privacy policy for details.

How do I delete my child's profile?

You can delete your child's profile at any time. In the app, go to the parent profile, then Settings, select your child and tap Delete child profile.

We'd love to hear what you think of ReadLab - whether it's a bug, an idea for a new feature, or a general question. Send your message to hello@readlab.app.

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